Credit Controller

Join a team to contribute to a dynamic financial operations environment where your skills and dedication will significantly aid their credit control operations!

The role is to provide a top-tier Credit Control service following the Group's collections procedures.

Ensure timely follow-up on all debt, escalating cases when necessary.

The role will involve:

- Diligently review and pursue all debt

- Analyse and address outstanding debts effectively.

- Accurately allocate payments to corresponding invoices.

- Tailor approaches based on customer types-corporate or care clients.

- Set up and monitor adherence to payment plans.

- Generate and distribute a monthly aged creditor report to stakeholders.

- Conduct regular meetings with the Head of Financial Operations to assess and reduce debt levels.

- Coordinate with debt collection agencies as needed.

You will require the following:

-.*Education:* GCSEs (or equivalent) in English and Maths; A-levels preferred.

-.*Professional Development:* Commitment to ongoing professional growth.

-.*Technical Skills:* Proficient with computerized accounts systems and quick to adapt to new IT systems.

-.*Office Skills:* Proficient in Microsoft Office suite (Excel, Word, Outlook) and CRM databases.

-.*Experience:* Previous experience in a finance department with credit control responsibilities and basic bookkeeping knowledge.

-.*Key Skills:*

- Strong attention to detail and keyboard proficiency.

- Excellent numeracy, analytical, and financial skills.

- Discreet and confidential handling of information.

- Ability to meet tight deadlines and work under pressure.

- Effective communication and relationship-building abilities.

- Team-oriented with a proactive 'can-do' attitude.

- Customer service excellence.

- Self-motivated with minimal supervision required.

- Commitment to Equality and Diversity.

- Identify and implement system and process improvements.

- Familiarity with data protection requirements and risk mitigation controls.

- Location: Based in Wells with flexible, virtual-first working arrangements. Occasional office presence required, mainly WFH.