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Face to Face Customer Service - Permanent - Liverpool City Centre - Full Time - On Site - Immediate Start Your new company My client, based in the heart of Liverpool city Centre, is seeking a team of professional customer service assistants to join their dynamic department on a permanent basis. You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation. Your new role You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for face to face and switchboard... more ->
Customer Services Professional Needed for an Immediate Start Your new company This innovative and environmentally focussed organisation develops long-term relationships with its customers and works proactively to provide a quick and efficient service. They work actively to improve the industry that they operate in and are a market leader in their field. Your new role As a Customer Service Advisor, your new role will involve direct contact with customers on a daily basis, supporting them with their requests, providing solutions to customer escalations, dealing with complaints effectively and... more ->
Customer Services Co-ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with... more ->
Customer Service Executive/Sales Administrator Job Richmond, £30,000 plus bonus and hybrid working Your new company A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all... more ->
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully... more ->
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver an excellent customer... more ->
Permanent - Order Processor - Full Time - Hybrid - Immediate Start - Bootle Your new company My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis. Supplying an international client base and providing a first-class service to all internal and external customers. Your new role The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed. Whilst... more ->
Part Time (30 hours per week - flexible hours) Support role for local not for profit organisation Your new company Working for a local charity providing vital support to the operations and customer services team. Your new role Working within the Customer services team you will be supporting the team to answer incoming telephone calls and emails which could be about matters such as: changing/amending direct debits/updating tenant information/logging repair requests and creating work orders, taking payments. You will also help support the team with various administration tasks which will... more ->
Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Permanent - Full time - Hybrid Model - Liverpool City Centre - Customer Service Complaints Your new company You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool. This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a Full time Complaints Handler. Your new role In your new role, you will be responsible for the logging and investigation of all new complaints, ensuring compliance with GDPR and FCA regulations. Your main... more ->
Are you seeking a new and exciting role within Customer Services Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries. Make outbound calls to confirm deliveries, survey satisfaction and upsell/cross-sell products. Log all interactions in our CRM, ensuring issues are tracked through resolution. Liaise with warehouse, purchasing, logistics and other teams to... more ->
Customer Care Advisor Job - Hybrid - Chelsea - High end Ecommerce - £24,000 our New Company An amazing opportunity is available working for a fantastic online retail business specialising in luxury furniture within the fashionable Chelsea area for a Customer Care Advisor to work on a permanent basis. This is a reputable brand, part of a wider group, who often promote internally from their customer service team. This role offers hybrid working and offers great training and support and is an office based customer service role (non-shop floor). Your new role Your new role will be to deal with... more ->
Customer Service Co-ordinators needed Your new company The company is a dynamic and innovative organisation at the forefront of cutting-edge technology. Your new role Customer Service Co-ordinator The Customer Service Co-ordinator will manage a full portfolio of accounts as allocated. They will ensure adherence to departmental procedures. Maintaining and achieving department targets and KPIs through effective account management will be a key responsibility. Effective Communication: Providing concise and timely information to both customers and internal team members. Collaborating closely with... more ->
Group Car Scheme Advisor Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.Hays are... more ->
Are you seeking a new Customer Services on a flexible part time basis Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Make outbound calls to confirmdeliveries, survey satisfaction and upsell/cross-sell products Log all interactions inour CRM, ensuring issues are tracked through resolution Liaise with warehouse, purchasing, logistics and other teams to align on fulfilment and stock Identify processimprovements to optimise customer experience Meet response... more ->
PERMANENT CUSTOMER SERVICE TEAM LEADER JOB - SHEFFIELD - £35000 - £38000 Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Manager, ideally from a commercial, manufacturing background, to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment. Duties:- Assisting with the hiring and training of new customer service... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Customer Services Regulations Advisor Your new company Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.... more ->
Fully office based, Administration, Customer Service, full time, permanent Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from... more ->
Inbound Customer Service Advisor Inbound Customer Service Advisor. Type: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation. About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team. As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers. If you're passionate about providing exceptional service and enjoy problem-solving, this role is perfect for you! Responsibilities:... more ->