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At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Technical/Customer Service ADMIN - Leeds, LS16 Temporary Technical Administrator - Leeds, West Yorkshire Are you a skilled administrator with a knack for handling technical tasks? We have an exciting opportunity for a Temporary Technical Administrator to join a manufacturing business team in Leeds. This role is working 5 days a week in the office, with a competitive salary of £24,000 per annum, paid weekly. Key Responsibilities: Data Management: Handle data entry, analysis, and reporting. Office Support: Assist with administrative tasks, including filing, scheduling, and correspondence.... more ->
Long-term Temporary Loughborough Full-time Your new role Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home Length: long-term temp Start: ASAP Key responsibilities: Receive and handle customer requests. Work closely with suppliers and other teams to ensure accurate and timely implementation of new products. Ensure accurate information from customers to process requests efficiently. Accurately update product data attributes in the internal system. Maintain complete and accurate product information in line with business rules and guidelines. Complete... more ->
Customer Service Advisor - Permanent - Hybrid Model - Immediate Start - Fantastic Organisation Your new company My client, a fast-growing E-commerce business based in Liverpool, is seeking a professional social media customer service advisor to join their team on a permanent basis. Your new role You will be joining an organisation who pride themselves on the service they provide to a worldwide customer base. The company is going through a period of growth and is in an exciting period of expansion. If you have a passion for going that extra mile and have experience of providing a first-class... more ->
PERMANENT CUSTOMER SERVICE TEAM LEADER JOB - SHEFFIELD - £35000 - £38000 Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Manager, ideally from a commercial, manufacturing background, to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment. Duties:- Assisting with the hiring and training of new customer service... more ->
Customer Service Administrator, Farnborough, Perm, Full Time, £28K PA Your new company You will be working for a dynamic and forward-thinking organisation who are a market leader in their sector. Your new role You will be working within a well-established and professional team who provide a vital support service to the wider business. No two days will be the same and the work you complete will play a vital role in the future success of the organisation. Your duties will be focused around ensuring all UK customer orders are being managed in line with SLA standards. What you'll need to succeed... more ->
Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Customer Service Administrator, Permanent, Full time, Mon to Fri, Hybrid, £26K Plus excellent benefits. Your new company You will be joining an organisation who lead their market sector and are an outstanding employer. Your new role You will be joining a professional, well-established, and friendly customer services team who work to common goals and objectives. Your duties will be varied, and no two days will be the same. Duties will include; managing inbound customer communications via phone, email and live chat. Process customer orders via an internal CM system, ensuring accurate collection... more ->
Complaints Handler (Housing), SW London - £33,5000 (pro-rata) - 4 month fixed term contract, hybrid working Your new company A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Complaints Team team who will support with managing and investigating complex complaints and working closely with the Ombudsman and will be hired initially on a 4 month... more ->
Customer Service Advisor Your new company Our client is a luxury car manufacturer based in Theale; the company upholds their values through great customer service. Your new role Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions. To receive calls and correspondence, which may be requests for information, complaints and assistance at the roadside or anything associated with products. To build up and continuously update individual specialist knowledge in relation to the... more ->
Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new role This role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and... more ->
Your new company This company is a well-established property and estate agency, serving clients across Reading and the surrounding areas. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our clients. Your new role As a Temporary Customer Services Administrator, you will play a crucial role in supporting our team and ensuring smooth operations within our office. Your primary responsibilities will include: Customer Interaction: Handling incoming calls and emails from clients, providing excellent customer service. Assisting clients with... more ->
Office based Customer Service adviser required for 3 month interim position. Your new company Hays are working with an established financial services organisation in the Milton Keynes area who had a great opportunity for an experienced office-based Customer Service Adviser to join the team on an interim basis, initially for 12 months. Your new role The core function of the role is to provide and deliver excellent customer service to all customers, answering calls and emails proficiently and in a timely manner. Deal with all query resolutions and concerns, ensure all accompanying documentation... more ->
Summer Customer Call Centre role! Chester City Centre! £12.82ph! Fun, Socially Active Office! 1st July Start Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 4 customer service agents over the summer months to help with a rise in workload! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for a role that will help them expand or develop their customer service knowledge and experience. Your new role Working in the customer service team, you will be responsible for taking... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->
£28K + 5% company bonus +excellent benefits, Customer Logistics Coordinator, Camberley, Full Time 18-month FTC Your New Company You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers, and technology. Your New Role You will be joining a highly professional, friendly, and talented team who work to common goals and share success. Your duties will... more ->
Front of House Staff Member We are looking for candidates to join our friendly team delivering great customer focused service in our fine dining restaurant. The Horn of Plenty is an independent hotel and restaurant just outside of Tavistock with a reputation for fantastic food and a warm welcome. Your role Meet and greet guests Taking accurate orders Ensuring smooth running of service Delivering food and drinks providing quality guest experience Liaising with customers and other staff Maintaining hygiene of service area Experience & attributes. Previous experience in hospitality is a plus but... more ->
Inbound Customer Service Advisor Inbound Customer Service Advisor. Type: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation. About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team. As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers. If you're passionate about providing exceptional service and enjoy problem-solving, this role is perfect for you! Responsibilities:... more ->