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Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Temporary Customer service position in Bournemouth/Christchurch with hybrid working Your new company We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community. They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of our community are met. Your new role As a Customer Service Assistant, you will be at the forefront of our operations, providing multichannel customer service to the community. This role is Full time and offers hybrid working, allowing you... more ->
Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day... more ->
Customer Service Administrator, Farnborough, Perm, Full Time, £28K PA Your new company You will be working for a dynamic and forward-thinking organisation who are a market leader in their sector. Your new role You will be working within a well-established and professional team who provide a vital support service to the wider business. No two days will be the same and the work you complete will play a vital role in the future success of the organisation. Your duties will be focused around ensuring all UK customer orders are being managed in line with SLA standards. What you'll need to succeed... more ->
PERMANENT CUSTOMER SERVICE TEAM LEADER JOB - SHEFFIELD - £35000 - £38000 Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Manager, ideally from a commercial, manufacturing background, to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment. Duties:- Assisting with the hiring and training of new customer service... more ->
Customer Service Advisor - Permanent - Hybrid Model - Immediate Start - Fantastic Organisation Your new company My client, a fast-growing E-commerce business based in Liverpool, is seeking a professional social media customer service advisor to join their team on a permanent basis. Your new role You will be joining an organisation who pride themselves on the service they provide to a worldwide customer base. The company is going through a period of growth and is in an exciting period of expansion. If you have a passion for going that extra mile and have experience of providing a first-class... more ->
Long-term Temporary Loughborough Full-time Your new role Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home Length: long-term temp Start: ASAP Key responsibilities: Receive and handle customer requests. Work closely with suppliers and other teams to ensure accurate and timely implementation of new products. Ensure accurate information from customers to process requests efficiently. Accurately update product data attributes in the internal system. Maintain complete and accurate product information in line with business rules and guidelines. Complete... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Face to Face Customer Service - Permanent - Liverpool City Centre - Full Time - On Site - Immediate Start Your new company My client, based in the heart of Liverpool city Centre, is seeking a team of professional customer service assistants to join their dynamic department on a permanent basis. You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation. Your new role You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for face to face and switchboard... more ->
Customer Service Admin/Aftersales Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays... more ->
Customer Services Professional Needed for an Immediate Start Your new company This innovative and environmentally focussed organisation develops long-term relationships with its customers and works proactively to provide a quick and efficient service. They work actively to improve the industry that they operate in and are a market leader in their field. Your new role As a Customer Service Advisor, your new role will involve direct contact with customers on a daily basis, supporting them with their requests, providing solutions to customer escalations, dealing with complaints effectively and... more ->
Join this local agricultural business based outside Broughshane as their next customer service assistant Your new company This company is a local business that specialises in agricultural business. Their success is attributed to their long-standing commitment to product quality and excellent customer service. Your new role In this role you will be responsible for the following: Receiving orders from customers and reps, both over the phone and face to face Dealing with sales over the counter Dispatching goods from the system by confirming deliveries Generating sales invoicing runs Checking the... more ->
Customer Service Advisor - Egham - £25k Your new company A high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The business also tries to promote within, where possible and due to growth, there are plenty of opportunities for progression within the organisation. Your new role You'll be the first point of contact for all inbound queries, building customer relationships... more ->
Customer Service Representative Chester Comprehensive training Competitive salary Your new company An exciting opportunity has arisen at the Chester site of one of the UK's premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer experience. Your new role You will be based in a small team, providing high quality customer service by working closely with logistics and supply chain to process orders both efficiently. You will work regionally, liaising with hauliers to follow an... more ->
Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new role This role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and... more ->
Customer Service Advisor job - 6 month contract, £29,000 pro-rata Your new company A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Customer Service team who will support with neighbourhood or repairs queries and will be hired initially on a 6 month FTC. The role is based close to Richmond, close to a station. Your new role Your new role... more ->
Assisting operations team, collaborating with suppliers and product development team Your new company An exciting opportunity to work for a highly diverse global organisation who specialise in brand licencing and design. Your new role Management of the administrative purchasing of footwear and apparel for the Company Assisting the Operations team with any additional duties Handling warehouse allocation and delivery Collaborating with suppliers, manufacturers, and logistics partners to ensure timely delivery of the products Collaborating with the product development team to plan and manage the... more ->
Permanent - Order Processor - Full Time - Hybrid - Immediate Start - Bootle Your new company My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis. Supplying an international client base and providing a first-class service to all internal and external customers. Your new role The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed. Whilst... more ->
Customer Services Officer, temporary to permanent job opportunity, weekly pay Your new company Is a leading name within the Travel and Tourism industry of Derry City. They have appointed Hays to recruit a Customer Services Officer to join their team. Operational hours are between 4.30am and 9.30pm, Monday to Sunday. You will work on a rota basis up to 37 hours a week. This is a customer-facing role and a fantastic opportunity to develop your skills and experience. Your new role As Customer Services Officer, you will work within an established team providing accurate information and general... more ->
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. Your new role You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation. Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer... more ->